Updating to the latest build of Windows 10 fixes the issue, and your Computing Coordinator can guide you through that process if your device requires it. We have observed an issue where some computers running Windows 10 build 1803 cannot connect to our VPN service through the client.
If you think you need VPN access, please contact your Computing Coordinator or email you receive a connection error after you install the OpenVPN Connect client and you have followed these instructions exactly, contact your Computing Coordinator right away. VPN access must be approved through the Information Technology department before you can use the service or properly follow along with the instructions in this article. This article will show you how to use SOU's VPN service to access our campus network remotely.
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